cetaphil is extremely gentle and dermatologists rave about it! i have used it a lot in the past, but i have to say, it does not remove makeup well at all. i just ordered dhc's deep oil cleanser, which is supposed to be really great at removing makeup. i checked out the reviews on this page and decided to order it. that is supposed to be really gentle too. so maybe you could use that to remove makeup and the cetaphil cleanser. lots of dermatologists use it themselves. i bought a big bottle of it for my boyfriend who is 40 and has really sensitive skin, and his skin has definately improved!