- Joined
- May 22, 2014
- Messages
- 99
- Reaction score
- 106
I mailed ps yesterday regarding my broken candle, and guess what 24 hours and still NO response . That 7 emails total in the past 30 days with not ONE response . I'm so bummed and over this
I got 2 damaged items, and emailed them last Saturday, and got a response the next day ( which is weird because I thought they were closed on Sunday). Anyway, on their form where you have to pick an option of what the email is regarding (billing, shipping, etc), they have an "other" option, and that's what I clicked, and it must have gotten to the right department. So, maybe if you didn't choose "other", you could send them another email under that option. Just a thought. Good luck /emoticons/[email protected] 2x" width="20" height="20" />I mailed ps yesterday regarding my broken candle, and guess what 24 hours and still NO response . That 7 emails total in the past 30 days with not ONE response . I'm so bummed and over this
That's the one I got that smells like cigarette smoke. /emoticons/[email protected] 2x" width="20" height="20" />
Oh no! Maybe Neiman's or Popsugar will swap it out for you if you tell them.That's the one I got that smells like cigarette smoke. /emoticons/[email protected] 2x" width="20" height="20" />
The card shows 5 different scentsI love the black pattern! I didn't realize there would be more variations besides the ones shown.
you're not allowed to discuss swaps - but heres a thread: https://www.makeuptalk.com/f/topic/129500-popsugar-2014-swaps-and-trades/Hi Everyone,
Didn't know where exactly to post this, but thought I'd start here. I received my Popsugar Neiman Marcus Must Have Box last week and I got the Monterosa candle. It's a really pretty pattern, but I think I like the pattern of some of the other candles I've seen.
I what did they do for you?!!!I got 2 damaged items, and emailed them last Saturday, and got a response the next day ( which is weird because I thought they were closed on Sunday). Anyway, on their form where you have to pick an option of what the email is regarding (billing, shipping, etc), they have an "other" option, and that's what I clicked, and it must have gotten to the right department. So, maybe if you didn't choose "other", you could send them another email under that option. Just a thought. Good luck /emoticons/[email protected] 2x" width="20" height="20" />
They are replacing the items, no hassle at all.I what did they do for you?!!!
ugh jelous.. I can't even get a response! Glad they are helping you tho.. /emoticons/[email protected] 2x" width="20" height="20" />They are replacing the items, no hassle at all.
IL take it if u want to give it away.. mine is broken andI ccan't get a response!!I am still upset about this box but am dealing with it. The problem I am having is that you cannot even sell this stuff!!! I looked on ebay, and it's just not gonna happen. I mean you might be able to sell the clutch for $30 or so and the cream for $20, but really? The candle is not even selling for over $30. I guess I am upset, that you are basically stuck with it, unless you want to give it away. Lol
I agree, I think it will be tough to sell these items on ebay for quite some time. I think it's even tough to trade them away on a swap site.I am still upset about this box but am dealing with it. The problem I am having is that you cannot even sell this stuff!!! I looked on ebay, and it's just not gonna happen. I mean you might be able to sell the clutch for $30 or so and the cream for $20, but really? The candle is not even selling for over $30. I guess I am upset, that you are basically stuck with it, unless you want to give it away. Lol
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