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I canceled in January but recieved the February bag. MyGlam is just horrible on so many levels. They seem to be very shady. Honestly, I doubt the future MyGlam bags are going to get any better. I cant imagine any reputable cosmetics company would want to be associated with MyGlam. I dont know much about the other "stylists", but Michelle Phan just seems sleezy to me and I will now steer clear of any business that she or Marcelo Cambero is associated with. I feel bad for the people who signed up and paid for an annual subscription. This company has been in business 3 months, and the last 2 were just awful - from thier customer service, the shipping problems and the products. The December MyGlam bag was great, the January bag was ok - the full size The Balm product made that month worth it, but the February bag was just horrible. I really dont see how they can get any worse than the February bag, but time will tell... As I said, I feel bad for the people who paid for the annual subscription. I'm wondering if MyGlam will still be in business a year from now.