Hello Alan Jackson fan. :icon_chee Baking Soda is a neutraliser. Its used for cooking of course, for eliminating bad odours in the fridge and for cleaning purposes. The removal of stubborn stains, bathroom, kitchen and general cleaning. If you applied it to your face, every trace of acid has been neutralised. The ph balance on your face should remain slightly acidic. I suggest not using it for your face even if it does feel soft. The reason your face is soft is because the texture of it is grainy and has the ability to exfoliate. But if you think about it, you can exfoliate with anything thats grainy and achieve "smooth results". You can scrub with sugar, salt, dirt, sand, concrete mix, lol, coffee grains or even car keys. lol. But the damages will and consequences of using a harsh inappropriate product in your face will still be there. The softnes caused by baking soda on face doesnt compare to the damages you'll be making. Hope that helps. :icon_chee