Ok, they start by doiing a little foot treatment. Just cream and warm towel. You lie under a blanket with a heatinig pad under your back. next they took off my makeup. They did masque, a steam, a exfoliating peel, oil massage of my face, neck shoulders and arms, a scalp massage( my ears too). She brushed my hair sometimes too. there was a hand massage with the little warm mitts. She did an upper back massage, and put a hot towel on my back....hmmm what else....im sure theres more i just cant think. Then when ou leave they put some lip gloss on you, not really sure why, but why not really hahah